Terms of service

Terms of Service

OVERVIEW This website is operated by Bergbos Animal Clinic. Throughout the site, the terms “we”, “us” and “our” refer to Bergbos Animal Clinic. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you are aggreeing that you may not use our products for any illegal or unauthorized purpose.

SECTION 2 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

SECTION 3 - PRODUCTS AND SERVICES (Collection Only)

Certain products or services may be available exclusively online through the website. These products are available for local collection only unless otherwise stated. We have made every effort to display as accurately as possible the colors and images of our products.

  • We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • All descriptions of products or product pricing are subject to change at any time without notice.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - REFUNDS AND STORE CREDIT

As outlined in our Refund Policy, all sales are final upon collection.

  • We do not offer cash or credit card refunds.

  • At our discretion, we may issue Store Credit to your customer account for future use.

  • Store credit is non-refundable and cannot be redeemed for cash.

SECTION 6 - USER COMMENTS AND FEEDBACK

If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments.

SECTION 7 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.